The CareAR Assist app is more user friendly than ever, now that it is has been completely redesigned with a focus on improving productivity and creating a best-in-class user experience. It has been overhauled from top to bottom by the product UX team, based on...
Up until now, field technicians or customers engaging with a remote expert during a CareAR augmented reality session have required the CareARTM Assist app for iOS and Android device users. A recent CareAR software release now adds a browser-based option in addition to...
The features in CareAR 21.05 offer added flexibility to make your user experience even better. Highlights include accessing CareAR via a web browser and having the option to go hands-free using the app’s new smart glasses capabilities. Browser Support Time is money....
Customer Testimonial from Xerox Service Delivery Since implementing CareAR, Xerox’s service delivery team has found it to be transformational. Customers, remote techs, and the digital support team have had nothing but positive experiences, according to Dawn Jesso,...
CareARTM Assist 21.04—available now—includes updated features that improve the user experience and make it easier for experts and users in the field to have meaningful visual interactions across multiple geographies. Here is a complete list of what we rolled out in...
| Jan 10, 2022 | Augmented Reality, Customer Success, Industry News, Product Features, Remote AR Support
