When it comes to integrating new technology into the workflow of field technicians, the journey often begins with addressing change management and fostering technology acceptance. In a landscape where almost 50% of global software projects fail, software adoption...
CareAR is enhancing visual engagement data security CareAR augmented reality and digital twin visual technologies are underpinned by secure systems that include end-to-end encryption, geofencing, and data sovereignty. This CareAR range of security benefits is now...
Are you ready to deliver excellent field service and customer service experiences every time? Here’s how adopting solutions from CareAR makes that happen – instantly. To us, Service Experience Management (SXM) is personal. We are driven to bring advanced, intuitive,...
On June 15, 2023, CareAR President Sam Waicberg joined the Service Council’s John Carroll on the inServiceTM Podcast “The Impact of Instructional Guidance on Experience”. Sam amplified some of the Service Council research John had regarding challenges faced by field...
Great service tech professionals choose their profession for a reason: solving problems and fixing things makes them happy. Imagine how much happier they are – and how much happier their customers are – when they can identify problems before they happen, then solve...