The vast majority of field service organizations now outsource some level of field technician activity to subcontractors. In fact, the TSIA notes that 92 percent of technology companies with field service operations outsource some level of field service activity to...
ABI Research has recognized CareAR™ in “Companies to know” from its 2022 Recognizing Market Leaders compilation. In the Enterprise Augmented Reality Platforms segment, CareAR was named a “Leader” and “Top Innovator.” This recognition is notable in the fast-moving...
Cloud solutions enable data collection and storage without geographic borders. Concern for privacy along with regulations are raising awareness for where data resides and the impact of regional laws. How organizations define where their data is stored across...
It’s great to be back at live events to connect, in person, with our partners, customers and the growing ServiceNow community! In 2019, we introduced the first remote visual Augmented Reality support platform with 3D spatial mapping and an end-to-end integration to...
CareAR is reinventing the service experience by merging service experience and customer experience. CareAR’s service experience management (SXM) platform integrates seamlessly with ServiceNow’s digital workflow platform, ensuring an end-to-end approach to...
| Aug 31, 2022 | Augmented Reality, Customer Success, Product Features, Remote AR Support
