AR support is rapidly transforming field service. Field service technicians instantly connect with remote experts and instructions to diagnose and resolve problems. Improve first-time fix rates, reduce resolution times, eliminate unnecessary truck dispatches, and...
Consider this scenario: a field technician is dispatched to a customer’s location, only to discover that the problem could have been resolved with a basic software update. This results in wasted time, fuel consumption, and increased frustration for the customer....
Get ready to experience a new level of self-solve and remote-solve service with the release of the new CareAR app! This innovative app combines all the features and functionality you need to make your customer service experience even more seamless and efficient. With...
Xerox recognized as a Sustainability Leader by Quocirca for using CareAR Quocirca specializes in the convergence of print and digital technologies. They released a sustainability report analyzing how significant organizations are achieving carbon neutrality. The...
CareAR, A Xerox Company and Service Experience Management (SXM) market leader is happy to announce that the Xerox CareAR Platform has been named the winner of the Buyers Lab (BLI) 2024 Pick Award from Keypoint Intelligence for Outstanding Remote Service & Support...
| Jan 18, 2024 | Augmented Reality, Field Service, Remote AR Support
